Career Category

Job Description

In this vital role you will be responsible for the Supplier on-boarding process and vendor master data oversight and management. This role includes leading a small team of staff as well as an external Business Process Outsourcing (BPO) provider. The position is critical to drive customer satisfaction across Amgen through optimum utilization of resources, systems and continuous improvements. The Global Supplier On-boarding & Vendor Master Manager will report to the Supplier On-boarding and Requisition to Order Global Operations Senior Manager. This role will be based in India.

• Manage day to day operations and prioritization of the Supplier On-boarding team to ensure critical issues and escalations are being prioritized appropriately

• Drive decisions related to Supplier On-boarding and vendor master critical issues

• Ensure regular oversight and maintenance activities of vendor master data are being conducted on a regular basis

• Work with the team to continually make updates and improvements to the Supplier On-boarding playbook in accordance with the other Service Owners and Process Owners

• Monitor performance against service level agreements; ensure service level agreements are met; improve performance against SLAs

• Monitor the performance of the BPO in relation to supplier on-boarding activities; interact with BPO leadership to make improvements to the service level and support structure

• Ensure compliance to internal and external policies, regulations and laws applicable to the function

• Manage special projects related to the Supplier On-boarding process and ensure project milestones are being prioritized appropriately

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 3 years of Procure to Pay experience

Or

Bachelor’s degree and 5 years of Procure to Pay experience

Or

Associate’s degree and 10 years of Procure to Pay experience

Or

High school diploma / GED and 12 years of Procure to Pay experience

And

Previous managerial experience directly managing people and/or experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications:

• Bachelor’s degree in business or any other highly quantitative team

• 5+ years’ experience in Procure to Pay processes

• Demonstrated experience working with different partner groups in a multinational corporation

• Experience working for a Global corporation

• Ability to lead global virtual teams in a dynamic environment

• Strong written, verbal communication and inter-personal skills

• Intermediate to Advanced level knowledge of office tools e.g. MS Excel/MS Word/MS Office/Smartsheet

• Be customer focused and have problem solving skills

• Ability to multi-task and work with short timelines